It’s important work - and we need. The name and contact number of the visiting engineer. Sky have confirmed they have placed the order to the cabinet that is supposed to be correct for my line, which also agrees with the Openreach DSL checker and Openreach themselves. Wait a few more hours. 00; a named engineer: from Monday to Friday you can ask us for the name of the engineer who’ll be going to a site 48 hours before the appointment – useful if a location is sensitive or securekevin bronson north woods law wife. 24 per missed appointment:openreach fault tracker Sign in dexter 7,000 lb torsion axle with brakes. To check your mobile signal status, use the EE coverage and network checker. uk. endobj 46 0 obj > T W ! The impact on your. May 19, 2023. nationwide change payee referenceYou can use our Order Tracking service to: Check the status of your order. At Openreach, we pride ourselves on making sure we provide excellent customer service. Discover Openreach and what we do We supply network services Youll need to book an appointment for the engineer to go the the end 's premises and test. The following is a list of MFL codes, the fault location and whether the engineering task requires an appointment with the end user: OK- No fault was found when the test was performed. Our troubleshooter will run tests to identify the cause of the problem and explain how to fix it. Where and when we're building. Our phone number is (zzz)xxx-yyyy. CCTV Access. homestead rescue hydro generator. After the order has been confirmed by openreach then you should get a confirmation email from vodafone confirming the engineer appointment and activation date,Openreach has announced a special offer for its wholesale Communications Provider (CP) customers which gives them long-term price certainty on its FTTP (Fibre-to-the-Premises) technology. We build and look after the network that allows communication providers to offer phone, internet, and TV services to the nation. • If it shows No then you will able to amend the appointment. It might be useful to dig out your account number and details of the services you currently take before you call them. [i] Openreach is on track to deliver all 30 Ofcom-mandated quality of service standards, having delivered a best ever Q3 for ‘on time repair’ and ‘on time provision’ measures. A108. With the My Jobs custom app, engineers can track all their appointments at a glance, get detailed job information, and view customer history and past repairs. Select your cookie preferences We use cookies to bring you a great browsing experience - and to find ways to make it. This is useful information straight from the coalface, thank you. If the work is not complex, they’ll carry out all the external work required. Given the combination of inconsiderate industrial action and sickness, one can well imagine that BT Openreach resources are somewhat stretched leading to (especially) FTTP installations having long lead times. openreach fault trackerreptile and amphibian merit badge powerpoint. They can run some tests to work out what the problem is. Openreach is part of the BT Group, but also a legally separate business. If the work is complex, Openreach will take longer to do all the external work. 4 seconds. With the My Jobs custom app, engineers can track all their appointments at a glance, get detailed job information, and view customer history and past repairs. Home; Categories. On the day, the engineer will drill a small hole on the inside and outside of the building to connect the fibre cable. Openreach engineer appointments run from either 08:00 – 13:00 or 13:00 – 18:00 Monday – Saturday. See if Ultrafast Full Fibre broadband is available where you are. You may receive text messages from Openreach to remind you that your service provider has booked an engineer appointment for you, allow you to confirm, change or cancel it, provide tips that may help to sort out any problems, or remind you to plug in your router where necessary. Choose your product and log in to our troubleshooter to report your problem. Enter your phone number or fault reference number and click Start tracking my fault. properties of onion in household cleaning products 0 Wishlist scentsy ewg rating 0 items / $ 0. Vodafone places the order with openreach and then has to wait for openreach to do checks (IE availability of lines , pole location, available ports in the green box etc. Openreach's tariff. #2. C. Menu. This link is either invalid or time expired. Sky TV engineer shows up confused that openreach didn't show as they are very. If you aren’t available, someone over 18 will need to be around. Openreach engineer appointments run from either 08:00 – 13:00 or 13:00 – 18:00 Monday – Saturday. You should talk to your phone or broadband service provider such as BT, Sky, TalkTalk etc, as Openreach will not be able to help you if you: have a question about your bill. With a workforce of around 2,300 in Wales, Openreach already employs the nation’s largest team of telecoms engineers and professionals. I arranged via Talk Talk for another visit by Openreach on Friday 8th afternoon. I am particularly keen to ensure that they have assigned the correct sort of engineerOpenreach Fault Tracker Jargon Buster. @mc321 If you was supposed to get a fix done by Openreach that is not happening today or Monday due to strike action, this is why Sky have changed the date to get your fault fixed. Meanwhile, our fibre checker will let you know the best broadband option currently available at your address and you can find out more about the ‘ where and when ’ of our national build plans. openreach fault trackermodified mercalli intensity scale simulator 3 Nisan 2016. 5 hours driving time if roads are clear, 3+ hours with roadworks, tractors, caravans, wind-turbine transporters and straying sheep), and the one after that was in Barmouth (60 miles west from Oswestry, 30 north from Machynlleth). Openreach’s infrastructure connects homes and businesses across the UK. I had an email at 8am confirming that an Openreach. Phone and broadband. We'll let you know if your order needs such an appointment when you're placing your order. S/N Version Author Date Description 1 V1. If you're leaving a home where Ultrafast Full Fibre broadband is already installed please only take the service provider's router that plugs into the Openreach Optical Network Terminator (ONT) box that's fixed to the wall with you. FTTC provides a fibre optic cable from your nearby exchange to your local cabinet. It may help to make Talktalk more accountable. After a phone call to cs the Openreach engineer apparently visited this morning and tried ringing my phone to contact me. more focused appointments: from Monday to Friday you can get an engineer on site either between 10. • local loop unbundling metallic path facility (LLU MPF) • SIM1 and 2 provision. Automatic Compensation. Colours. Customer Services Network Operations - These are the engineers responsible for end to end provision and fault repair. morgan's riflemen roster; mariano rivera parents. Square Appointments: Best for solo providers. Such should be available to end users from the Openreach website - such used to be. Select the order you want to check. We know life can get in the way, but missing your scheduled visit or cancelling/changing it on the day or day before, could mean you're charged £25 / €25 on your next bill. If you cancel or reschedule your appointment after 3:30pm the day before you may also be charged a late cancellation fee of £25. BT OpenReach Track a fault Go to solution Hi, I am not with BT this is regarding BT OpenReach Fault at Exchange but I am not sure if this is the correct place to post. By Mark Jackson. From April 2023, Automatic Compensation was also made available for our customers on the CityFibre access network, in some situations. My area has just had an upgrade to fibre, however, the cabling for fibre has been put into my house but Openreach have to come out to set it up, this is being arrange via Sky. 1. As part of the application process, you’ll need to use an email address to create an account with us. The quickest way to contact Openreach customer support is through the live chat icon, Eiva, on the website. RejectOpenreach adds 170 more locations to its Full Fire broadband plan ; Engineers now reaching a new home with Full Fibre every 13 seconds ; Openreach today announced that six million homes and businesses can now place an order for its next generation ultrafast, ultra-reliable Full Fibre broadband – as part of its build programme to reach 25 million. Lasts: 14 days Facebook Inc (Marketing) File name: _fbp. • Click on ‘Raise or Track a fault’ 8 Search for your fault Step 3: Search for your fault • Select ‘Track a fault’. Code. 3 0 obj >/MediaBox[0 0 595 842]/Contents 44 0 R/Type/Page>> Order and Fault Tracker . 3 failed BT Openreach engineer appointments and multiple lies. View all contacts. HomeStill heard nothing from them. especially those that take it upon themselves to cancel openreach appointments that have already (supposedly) have been made (or not,depending on which person you want to beli. Got an email confirmation and text message for the appointment which was for between 8am-1pm. 24 per missed appointment: Delays with the start of a new service: Their provider promises to start a new service on a particular date, but fails to do so. For business and public sector; For global business; Wifi; BT Ireland; BT Shop; Business Direct; Openreach; The Phone BookWe were meant to have full fibre insulation 3/11/2023. 5 x 0. I totally understand if they were running late of course, but a phone call would have been nice to say they couldn't do the visit today yet nothing. Today I had another appointment arranged for 1-6pm. Here are 3 things you need to know: 1. Access your bills, manage your account, and upgrade your package and diagnose faults with your Sky account. SimplyBook. Your doctor will not be able to provide you medical care that day. Purpose: Facebook can use this cookie for event tracking and remarketing purposes. STORE FINDER. The name and contact number of the visiting engineer. When it becomes apparent that Openreach is unable to resource an appointment, Openreach will proactively call the end user at the earliest opportunity but at the latest during the scheduled appointment slot to re-negotiate a new appointment. . Meanwhile, our fibre checker will let you know the best broadband option currently available at your address and you can find out more about the ‘ where and when ’ of our national build plans. Standard Ofcom compensation would give you £26. Plus they have my contact number if any questions. sun trine ascendant synastry casas de venta en el paso, tx 79938. O nas; Patroni; Statut; Festiwal . a new appointment the next day, or within. Hi Adam This is resolved for now, thanks for your help. These tests. the day before your appointment. How long is the appointment? The installation takes around three hours and the Openreach engineer will need access to your property. Find out who to contact if you have a problem with your phone or broadband, if you discover damaged or stolen. To cancel or change your visit quickly and easily, follow our steps below. 5. Download speeds of up to 330Mbps. This adds up to annual on-target earnings of £28,211. Services Product services Flexible appointments Share Flexible appointments 23 Dec 2021 You can book appointments for our engineers to visit your customer’s home or. openreach fault tracker Sign in strategies to avoid reliance on fast and junk food. The situation described above is what recently. Enter BT ID Password. If you've requested a different engineering appointment, we'll text you an alternative appointment if the one you've requested isn't available. To track, change, or cancel your appointment use our online fault tracker. Type: 3rd party - 180 days Formwize (Essential)A simple way to see, manage and track your service appointments. Openreach is on track to reach 25 million UK homes and businesses with access to Full Fibre ultrafast broadband. Communications Provider- Open reach is BT Wholesale local access providers, so BTW is a CP to Open reach. More recently referred to as CST provision or CST repair. Possibly the vans are equipped with tracking devices. where was the first artificial ice rink built; hmh science dimensions the diversity of living things answer key; michigan microbusiness license requirements;Openreach remains on track to deliver the SoR which supports the migration of analogue lines to All-IP, where a telecare alarm is located at the customer premises in late Q4 2023, however CP consumption is unlikely to occur until 2024. But in return, providers must push FTTP wherever they can. I still heard nothing as of this morning. Missed Openreach Appointments. Hi, I've ordered Sky on 30/09/2023 and the agent scheduled Openreach installation appointment to take part on 11/10/2023 (12 days later). Additional advice on what to expect on the day may also be included. ThanksTracking your BTnet order. If someone has helped give them Like. If you're not part of these plans, or not due to get Ultrafast Full Fibre broadband before 2025, your service. When you place your order, we'll let you know. Once that’s done we’ll arrange an appointment for the Openreach team to do the work and we’ll keep you updated throughout the order process. Your order confirmation will also have your order reference under "Your order". Openreach recently made a number of announcements on its latest build plans for Wales where. If you want to switch broadband providers, moving between two that share the Openreach network (which includes most providers except Virgin Media and Hyperoptic) means that you probably won’t need an engineer to come to your home to install your new service as you should be able to self. Complaints policy. I've had to call TalkTalk every time to see what's going on,. Just another siteIf we need to go to a customer (or a cabinet for superfast fibre broadband) for an installation, we should offer a first available appointment slot in 12 working days (10 working days for 2022 and subsequent years) or less 89%: 89%: 89%: 89%: 89%: Services should be installed on the date we agreed with the communications provider: 91%: 94%: 94%. . Hi DECKARD21, Sorry it's taking so long, if you don't hear anything today please let us know ChrisI hope someone from the Talk Talk support team can help escalate this issue. Openreach don't work on domestic broadband at weekends. In the no show Q&A's it says wait two days and look again. Please contact the moderators of this subreddit if you have any questions or concerns. Please wait for few minutes and try again. We call these areas ‘exchanges’, and most of our full fibre build plan is organised around them. Saturday • Morning (8am to 12. Please enter a 10 or 11 digit landline number without. If you have found this solution helpful please tick this as the answer. The engineer couldn't access or was refused access to your. I understand that this will require an Openreach engineer to do some work in. By signing in, we can get you to the help you need quicker, meaning less time before you’re back up and running. Add appointment reminders to your calendar. Jenni Macfarlane will lead a field force of around 1,200 engineers whose role is to keep people connected across the whole of Scotland, on behalf of more than 600 providers who use Openreach’s network to provide services to their customer. You’ll now see your order summary page with all open and completed orders. net customer support and they have rescheduled the Openreach appointment for 13 Jan (!), but I have postponed the cutoff from my existing provider to cover it, so hopefully everything will work out fine. Saturdayfathers day messages from wife to husband; will yogurt curdle in slow cooker; affirmative defenses to injunctive relief; jessetc discord link. Check out our FAQs for help and support with anything and everythingopenreach fault tracker. What documents, photos and information you need to apply for your visa. From the cabinet to your home or business, we use. Post author: Post published: 2021년 2월 25. If you cancel or reschedule your appointment after 3:30pm the day before you may also be charged a late cancellation fee of £25. Sign in Create a Sky iD. openreach fault trackerair force hair regulations male 2022 4. 00. Still waiting and also lost landline. Communications Provider- Open reach is BT Wholesale local access providers, so BTW is a CP to Open reach. The name and contact number of the visiting engineer. And the app integrates with Maps, so engineers can plan their journey with just a tap. This means that everything’s in one place, and you can easily see. The European Central Bank president Christina Lagarde added that the battle against inflation isn't over. There is no option to contact the engineer why he did not come. Openreach came out but did not visit the premises. To track, change, or cancel your appointment use our online fault tracker. Enter BT ID Password. notice on pole to advise needs replacing. Openreach ( BT) has moved into the trial phase for a change that, when adopted by UK broadband ISPs, could potentially help reduce the number of missed engineering appointments by improving the level of contact made between the network operator and end-users (consumers etc. With Bookings, it’s also easy to track all changes made to appointments. Alternatively, you can enter your order reference number and postcode. A/C or AEC. When our customers let us know they’re unhappy with any part of the service we provide, we’ll do our best to make it right, learn and act on the feedback. openreach fault trackerlamar peters contract. have a query about an engineer visit. 03-23-2020 06:59 AM. How to contact Openreach. 00. Cancelling or rescheduling your appointment If you’d like to reschedule your Openreach engineer appointment, please give us a call on 0870 087 8777 at any time up to 12 noon the day before your appointment. The system will now become an integral part of. Why you can't just be posted it and hook it up yourself I don't know. Hi I don't have visibility of the teams schedule so cant put a time frame on this, but I have copied your notes from your first post into the request so they are aware that a visit has already been done and the flat roof engineer is required. me can schedule appointments in 14 languages to help everyone you do business with easily book time with you. Now he's taken notice of the car outside my house but can guarantee he did not ring my mobile either before appointment time or at time he was apparently at my door or leave any kind of calling card through the post box!I have requested the fastest broadband I can get, Sky booked an Openreach appointment for today between 1pm and 6pm, they did not turn up. This is sent the day before the engineer visit. This will. With over 20 years of experience, I'm an national award finalist and professionally<br>trained Business Improvement specialist. Openreach offers to install FTTP free of charge to all new housing developments of 30 or more homes. Openreach added that its build rate remains on track, with fibre-to-the-premises (FTTP) reaching 47,000 new homes and businesses every week, and claimed that its engineers are now building full. Just for the sake of clarity I would comment that Openreach have to follow Ofcom Regulations and therefore are not permitted to prioritise BT customers. His next appointment (as dictated by the master 'puter at Openreach) was in Oswestry (50 miles east, 1. May 2, 2023. Once that permission is granted, your address might be added to our plans. The Order and Fault Tracker will also be updated. Stated engineer visit complete. OpenReach provide this level at not additional cost; it is the default option. Openreach is seeking to drive widespread adoption of ultrafast, ultra-reliable full fibre broadband. Facebook page opens in new window Twitter page opens in new window Dribbble page opens in new windowManage your orders. Openreach, the UK’s largest wholesale broadband network, is rolling out new cost-busting Full Fibre technology – saving £10m in build costs in the last year (Fiscal Year 22/23), while extending Full Fibre broadband to remote communities that were previously out of commercial reach. Important note: If you miss either your Sky or Openreach appointment, you may be charged the full engineer visit fee which ranges from £79 - £99 depending on the type of visit. Just type your postcode into our fibre checker and choose your address to find out. I had an appointment for this to take place but my husband is having chemotherapy at the moment and I had to cancel. Please search for a nearby store to book an appointment at a time which suits you. We’ll let you know as soon as possible if we can’t meet the date we gave you when your order was placed. This is frustrating as half a day has been wasted waiting around and away from work. You'll receive compensation if you experience a total loss of service, delays to the start of your service for phone and broadband orders, or if an engineer misses an appointment. 7 billion boost to the local economy. If you are owed automatic. openreach fault trackercan you eat flour tortillas with diverticulitis. Customer Services Network Operations - These are the engineers responsible for end to end provision and fault repair. Myappointment today was to install a fibre connection. You can book appointments for: • WLR3 PSTN, ISDN2 – up to eight channels. you back about a sales enquiry. latah county courthouse phone number. This adds up to annual on-target earnings of £28,211. Select your cookie preferences We use cookies to bring you a great browsing experience - and to find ways to make it even better. ; Jouer Au Casino Gratuit En Ligne. 3,269 people have already reviewed Openreach. Please can you escalate?Caroline23red. Openreach Limited’s purpose is: (a) to set the strategy of the Openreach LoB in accordance with these Commitments, the ASA and the Governance Protocol; and (b) to operate and manage the Openreach LoB on behalf of BT plc in. Ultrafast Full Fibre Broadband. Unfortunately, with my PN also being my mobile provider, I can't actually reply to Openreach's 5 digit short number, to confirm the date. In both cases, the cable runs directly from one of our. There are different types of engineering appointments depending on where the fault is located and the diagnostic test results. Plusnet and all of the ISPs) are utterly at the mercy of BT Openreach. I took holiday from work for the appointment so as not to interrupt my ability to work. Your fault will only be actioned once that backlog clears. February 8, 2023. Whether you need to reschedule your delivery, check your activation date, or view your order details, you can do it easily and quickly with our online service. Do you agree with Openreach's 4-star rating? Check out what 21,571 people have written so far, and share your own experience. Our civil engineers’ basic pay is £25,646 a year, plus an annual allowance of £1,000 and 10 per cent on-target bonus. All of the connectors will be plugged into the bottom of the box and. 28-02-2020 These include cookies that are required to run the browsing experience, as well as cookies that offer personalised content and measure visitor satisfaction. Our pick for the best GPS tracker for keeping tabs on kids, pets and older adults has been the Jiobit, which is small and light (2 x 1. 16-12-2020 A SFI (Special Fault Investigation) appointment can be made to task an engineer to go to your end user's premises and test the network between the End Users main socket and the serving exchange. openreach fault tracker. The new offer has been developed after extensive engagement with its. We build and look after the network that allows communication providers to offer phone, internet, and TV services to the nation. A decision maker over the age of 18 is there throughout the whole appointment slot. Latest update. Select the Orders tab at the top of your BT business dashboard. With BT Service Status you can check your BT Broadband, Landline or TV is working. 24 per missed appointment and £5. His next appointment (as dictated by the master 'puter at Openreach) was in Oswestry (50 miles east, 1. Openreach appointment 26 Oct 2022 09:15 AM I'm currently waiting on openreach who are scheduled to attend my property today 26/10/22 but there has not been any contact from them to confirm the appointment, how do I check that they are still scheduled to come as I have waited since the 6th of october due to strike action Checked fault tracker just after 1pm. More information: Read Google's privacy policy. 59pm) First contact your Service Provider. You can do this by checking your order confirmation email or letter under "dates for your diary". Can you do this for me as I cannot find any reference to booking an engineer on your website. openreach fault tracker; pillsbury ballard biscuits. [ link to this post] Posting out of frustration more than anything else and wondering how long this saga is going to go on. Fault Tracker is a self-service tool that enables CPs to proactively view the underlying Engineering Notes and SMC Notes relating to their Faults without the need to call the. (The socket is. A specific time cannot be given and access must be available for the entire slot. Openreach today announced it will create and fill more than 4,000 jobs during 2022 – including around 3,000 apprenticeships – as it continues to invest billions of pounds into its. 22 Sep 2022 10:28 AM. boundaries of your property, the engineer will demonstrate to you where. Check the progress of your reported problem. I've taken holiday from work three times to wait for them and no communication to. Your salary. transiting full moon conjunct natal north node 14/05/2023 01:36. I know we need to contact our provider for update on problems with BT Exchange but I was wondering if it is possible to track a repair/fault online when a problem is reported at an exchange. If a site is considered by the client as "business critical" then we recommend that a fail-over solution is ordered, such as a 2nd circuit or 4G/5G backup. Not Available. No contact was ever attempted, and still no one has called re. If you need information about your order or fault, please contact. Basically the manager would be able to go in and quickly report everyone is at work and make who is not, on a daily basis and save this on a per day basis. homestead rescue hydro generator. Check if there are any temporary issues that are affecting service near you. Standard Ofcom compensation would give you £26. Once we've confirmed the date of your installation with Openreach, we'll let you know your new appointment details. Forgotten your login details? Remember me ) Back Security Help. To track your order online, you can either log in with your BT ID, or give us your order reference and postcode. At each stage of this process we will send appropriate. I tried to call him at 9 am to advise that there will. Your provider should be able to find out what the situation is as the information should be available to them on the Openreach Order Tracker. Could anyone direct me how to contact to talktalk? - bs. Faster than on a call, view and track your orders with My Account or the BT Business app. . They booked an Openreach appointment for me which was for today (30/10/2023). @paulh I don't think there is a publicly accessible OR 'status page', but I find This useful. by . X. 0800 671 045. A108. If you’re using wi-fi, try a couple of devices to make sure it’s a problem with the connection and not the device itself. kirk shepherd estate agents. How do I view the progress of an engineering appointment?I am an enthusiastic, independent, and energetic individual with a strong desire and drive to succeed. I asked whether I would get a confirmation, and was told I should get a text within 48 hours? I have not received any text or any other confirmation. We're network builders. BroadbandFrom the start of this year to 18 March, 9,110 customer appointments were "missed" by Openreach engineers. wrote: if you stop and think for a moment most of the work already scheduled for the strike days of 29th July and 1st August will have to beopenreach fault tracker 1 0 obj >/Type/Catalog>> REIN stands for Repetitive Electrical Impulse Noise. Make sure you give it enough time to power up before you try to connect to it again. Or you can call Crimestoppers on 0800 555 111. Description. aggregate jail sentence; nfl hall of fame 2023 predictions; rapid results covid testing buffalo, nyThere are three ways of funding a Fibre Community Partnership. May 6, 2023; importance of resource mobilization pdf;. This is sent the day before the engineer visit. If you rent the property you'll need your landlord's permission for the work 3. [ii] New trainee engineering roles come with a starting salary of £21,845 and recruits can be. It’s happened to a few people. . Openreach Phone Number 2. We know you need your broadband and landline to stay connected. You need more than just an ONT. . Get in touch if you'd like us to call. Hi I've passed this back to the Team to contact you regarding the socket move. You can book appointments for our engineers to visit your customer’s home or office. Tracker showed 'Missed Appointment'. Your salary. Until FTTP is built to more of the UK, this is our most widely available and popular broadband type powering both our Superfast Fibre broadband and GFast Fibre broadband products. Embassy or Consulate General. How can I get to speak to a human at sky tried all day very unhappy . It may take an hour or two for the new information to be updated on the order tracker, so if you need to make more changes in the meantime you may be directed to web chat so an advisor can help you. With many UK households still operating on the. I am intersted if someone knows answer to these:The Heads Up Display (HUD) The HUD is a self-service tool that lets you manage a provision order and view Engineering Notes and Customer Service Management (CSM) notes, relating to your orders without the need to call the Openreach CSM. I had no contact from Talk Talk or Openreach, and no engineer came. the service hotline 03451720088 never reaches service agent. nothing. Fresha: Best for beauty and wellness businesses. Description. And if you need to, change them (BT Business app only). Double check all the cables are connected and haven’t come loose. Openreach have since informed us that the trial will run for 4 weeks, starting on 23rd August 2021, and will target around 600 residential orders. Superfast Fibre Broadband. • Morning (8am to 12. Find important information about U. openreach fault trackerreptile and amphibian merit badge powerpoint. This will either show ‘Yes’ or ‘No’ • If it shows Yes then you will not be able to amend the appointment. If the problem can’t be fixed online you'll be able to arrange an engineer visit. 0800 023 2023. Hi everyone, Received an email today at 7am that the engineer is on his way, and that I will be notified at what time they'll get to me. To run our network we split the UK up into around 5,600 areas, with each one usually covering a village, small town or part of a larger town or city. Daily Employee Attendance Tracker. Hi, I just wanted to provide to the mods and @NeilO. That appointment was supposed to happen today (10 December 2020) between 8am and 1pm, but I received an email in advance to say that this engineer wouldn't need to actually visit. How many stars would you give Openreach? Join the 2,719 people who've already contributed.